CiaoKeys - Premium IPTV Service
Setup Guide | Provider-IPTV

Provider-IPTV Setup Guide

Follow these instructions to set up your IPTV service on various devices. For troubleshooting, contact our support team.

Before You Begin: You'll need your activation code (sent via email) and stable internet connection (minimum 10Mbps for HD).

General Information

  • Username: Your email address
  • Password: Provided in welcome email
  • Portal URL: https://portal.provider-iptv.com
  • Recommended VPN: Not required but may improve stability

Device-Specific Guides

Smart TV (Android/Samsung/LG)

  1. Download "Smart IPTV" or "IPTV Smarters" from your app store
  2. Launch the app and select "Login with Xtream Codes"
  3. Enter your credentials:
    • Username: Your email
    • Password: Provided password
    • Portal URL: https://portal.provider-iptv.com
  4. Restart the app after successful login

Fire TV Stick/Android Box

  1. Install "IPTV Smarters Pro" or "TiviMate" from Amazon Appstore
  2. Open the app and select "Load Your Playlist"
  3. Enter your portal URL and credentials
  4. Go to Settings > EPG to load program guide
  5. Allow 5-10 minutes for channels to populate

MAG/Enigma Boxes

  1. Navigate to Settings > Servers
  2. Add new portal with URL: http://portal.provider-iptv.com/c/
  3. Enter your MAC address (found in system info)
  4. Reboot the device after saving settings

Windows/Mac/Linux

  1. Download VLC Media Player or Kodi
  2. For VLC: Media > Open Network Stream > Enter: http://portal.provider-iptv.com/get.php?username=YOUR_EMAIL&password=YOUR_PASS&type=m3u
  3. For Kodi: Install PVR IPTV Simple Client addon
  4. Enter M3U playlist URL when prompted

Troubleshooting

  • No channels? Wait 10 minutes and restart app
  • Buffering? Try lowering quality in app settings
  • Login issues? Reset password from our website
Support: Email [email protected] with your device model and error screenshots for fastest assistance.