Refund Policy for Provider-IPTV

This Refund Policy outlines the terms and conditions regarding refunds for our services at Provider-IPTV ("we", "us", or "our").

Digital Service Policy

As Provider-IPTV provides digital streaming services, all sales are generally final. However, we offer refunds under the following circumstances:

Eligibility for Refunds

• Service Failure: If our service is completely non-functional for more than 48 continuous hours
• Billing Errors: In cases of duplicate charges or incorrect billing amounts
• Unauthorized Purchases: If your account was used without your permission

Non-Refundable Situations

• Change of mind after purchase
• Temporary service interruptions lasting less than 48 hours
• Issues related to your internet connection or device compatibility
• Partial usage of the service during the subscription period

Refund Process

To request a refund:

1. Contact our support team within 7 days of the issue
2. Provide your account details and proof of purchase
3. Explain the reason for your refund request

We will review your request and respond within 5 business days.

Subscription Cancellations

You may cancel your subscription at any time, but no refunds will be provided for unused portions of the current billing period.

Contact Us

For any questions about our Refund Policy, please contact us at:

Email: [email protected]
Phone: +447402590783